The short version: Quanrel is a privacy-first analytics tool. We collect the minimum data necessary to detect conversion blockers. We never store personal information about your website visitors, never sell data, and never use your data for advertising.
Quanrel ("we", "us", "our") operates quanrel.com and the Quanrel form analytics service. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform, both as a customer (dashboard user) and as an end user of a website tracked by Quanrel.
By using Quanrel, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the service.
When you register for a Quanrel account, we collect:
When you log into your Quanrel dashboard, we collect standard server log data including your IP address, browser type, and pages visited. This is used solely for security, abuse prevention, and service improvement.
When you install the Quanrel tracker on your website, it collects the following information about your visitors' interactions:
We do not collect: names, email addresses, phone numbers, passwords, payment information, or any data that users type into form fields. The tracker records that a field was interacted with — not what was typed.
We use the information we collect to:
We do not use your data or your visitors' data for advertising, profiling, or any purpose other than operating the Quanrel service for you.
The behavioural data collected by the Quanrel tracker on your website belongs to you, the Quanrel customer. We process it on your behalf (as a data processor under GDPR) to generate insights within your dashboard.
This data is stored in an isolated database partition per customer. It is never shared with other customers, never sold, and never used for any purpose other than providing your Quanrel dashboard.
All tracker data is transmitted over HTTPS using the sendBeacon API, which is non-blocking and does not slow down your visitors' page loads.
Quanrel uses cookies in the following limited ways:
The Quanrel tracker script installed on your website does not set cookies on your visitors' browsers. It uses a transient, in-memory session identifier that does not persist between visits.
We do not sell, trade, or otherwise transfer your information to third parties, except in the following limited circumstances:
Dashboard account data is retained for as long as your account is active. If you delete your account, your personal information is removed within 30 days. Anonymised, aggregated statistics may be retained in a form that cannot be linked to you.
Visitor tracking data collected on your website is retained according to your plan (7 days for Starter, 90 days for Pro, unlimited for Business). You may request early deletion at any time.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, email us at privacy@quanrel.com. We will respond within 30 days.
We implement a range of technical and organisational security measures including: HTTPS-only data transmission, bcrypt password hashing (cost factor 12), session token rotation on login, rate-limited login attempts, and restricted access controls for all production systems.
While we take security seriously, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password for your Quanrel account.
Quanrel is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by placing a prominent notice on our website. Your continued use of Quanrel after changes become effective constitutes your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy, please contact us: